"Talk to a Doctor" provides an anonymous online medical opinion. You can use the mobile app or webform to describe your question and provide relevant information.
Describe your question and provide relevant information or test results. One of our doctors will review the information and may request more details when needed. You can learn more about how to send a question with a webform here.
"Talk to a Doctor" is a curated service, not an open marketplace. We decide which doctors can review questions.
Every doctor who reviews questions through Talk to a Doctor is verified and licensed. Your question is reviewed by one of our doctors, not assigned at random.
After a consultation, you can rate the response. We review this feedback to improve the service.
"Talk to a Doctor" is designed so that the doctor reviewing your question does not receive your name, surname, email address, or other direct identifying information. The doctor sees the consultation content and an internal consultation identifier.
When you use the webform, we save your email address to process payment and notify you when a response is ready. The doctor cannot see your email address.
To protect your privacy, do not include direct identifying information in the question you send.
Your information is handled under our Privacy Policy. Do not include direct identifying information in your question.
"Talk to a Doctor" is a curated service, not an open marketplace. We decide which doctors can review questions.
Every doctor who reviews questions through Talk to a Doctor is verified and licensed. Your question is reviewed by one of our doctors, not assigned at random.
After a consultation, you can rate the response. We review this feedback to improve the service.
No. A doctor may recommend an in-person medical visit when it is the appropriate next step.
"Talk to a Doctor" can help with general medical questions, including questions about symptoms, medicines, test results, reproductive health, and whether an in-person medical visit may be needed. A doctor may recommend in-person care when appropriate.
Guaranteed doctor response within 24 hours of successful payment.
The exact price and currency for your selected question are shown before payment. The current selected price is $19.99. A doctor may request more information or allow a follow-up when appropriate.
This service currently does not issue prescriptions or sick notes.
Absolutely! We have a built-in feedback gathering feature in our apps and webform. Your feedback is essential for us to improve our services and provide the best possible experience. Additionally, we encourage you to leave us a review on the App Store or the Google Play Store to help others learn about your positive experience with "Talk to a Doctor".
If you have any problems with the mobile application, please use the help and support form - the icon in the upper right-hand corner on the main screen. In case of problems with the web form, you can send information via link - remember to use the same email address as when sending the question (or enter it in the message).
If you need immediate help, do not wait for an online response. Seek urgent local care.
Do you have more questions? Contact us