Welcome to our guide on how to send a case using the "Talk to a Doctor" webform. This step-by-step instructional guide is designed to make your digital consultation experience as straightforward and efficient as possible.
Whether you're seeking advice for yourself or a loved one, navigating through a health concern, or simply looking to ask a medical question, our "Talk to a Doctor" webform is your portal to professional medical advice, right at your fingertips.
This guide will walk you through each stage of the process, from initiating the consultation to completing the payment. We've included clear descriptions of each step along with illustrative images to make sure you know exactly what to do and where to click.
Let's begin your journey to professional and reliable medical advice. Here's how to get started...
Step 1: Start the process by clicking on the "START CONSULTATION" button.
Step 2: Carefully read the instructions provided for the consultation.
Step 3: Click the "NEXT" button after youve understood the instructions.
Step 4: Input your email address in the provided field. This is where youll receive notifications regarding your consultation.
Step 5: If you have any documents or images youd like the doctor to review, click the "Add attachment" button and choose the file from your device.
Step 6: Type your question or describe your symptoms in the provided field.
Step 7: Review the Terms & Conditions, and tick the checkbox to indicate you agree.
Step 8: Click the "Pay" button to proceed to the payment section.
Step 9: Choose your preferred method of payment from the available options.
Step 10: Complete your payment by following the instructions based on your selected method.
Final Step: After sending your case, please wait for a response from the doctor. You will be notified via the email address you provided earlier. Please note that the doctor's answer should arrive within 24 hours.
Important: Make sure you keep your email notifications enabled and check your email periodically for updates about your consultation. If you do not receive a response within the stated time frame, consider reaching out to the support team.